Shipping policy

Delivery of the all purchases will be arranged by the manufacturer and made direct to the customer. Most dispatches are made within 1-2 days but some items are made or "finished" to order and may take longer - we will advise you on extended delivery times should they occur.

Overseas delivery of orders for certain items may restricted (e.g. food legislation / weight / availability) and delivery of some orders placed on the site may not be possible - if this is the case we will contact you as soon as we receive your order.

The delivery costs are clearly detailed in your shopping basket, so you know the costs before proceeding to order. 

Orders shipped internationally may be subject to import duties, taxes, customs fees, and other charges imposed by the destination country's authorities. These charges are the responsibility of the customer and may be required before delivery.

If a customer refuses to pay such charges and the shipment is returned to us, we reserve the right to deduct any shipping, return shipping, customs handling, storage, or other costs incurred before issuing any refund.

If the shipment cannot be returned to us and is destroyed or otherwise disposed of by customs or another authority due to non-payment of charges, no refund will be available.

Carriage to UK mainland is free on any order over £75.

There is a few products where free carriage is not available, this is due to the packaging requirements.